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They talk to you – not at you or above you.
The mediator was very good all the way and very helpful. I was very pleased with her.
I’d also like to take this moment to thank you for your help.
It was a great help for me talking with you. Your professional approach and the way you delivered your advice/knowledge was spot on. Thank you.
I found the mediator very helpful, kind and supportive.
Our mediator was excellent. I felt heartened that due consideration was shown to BOTH parties.
The reception over the telephone was extremely sympathetic and kind, elements hugely important for someone who is traumatised and vulnerable.
She helped us to swiftly come to agreement without antagonism or high emotion.
The mediator was very kind, which made the situation easier.
I felt safe and understood throughout. She understood where the legal standing was, how we each felt and what the priorities were for both of us.
The organisation and staff were all very helpful.
