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The mediator was very understanding and patient and took time to explain everything well.
The mediator was very kind, which made the situation easier.
We were given the opportunity to raise topics/issues which otherwise would not have been possible.
The organisation and staff were all very helpful.
All the elements of patience, focus and expedience (important financially) along with clear, concise delivery were very skillful.
The mediation was kept impartial and all discussions were calm and positive.
The reception over the telephone was extremely sympathetic and kind, elements hugely important for someone who is traumatised and vulnerable.
I found the mediator very helpful, kind and supportive.
She helped us to swiftly come to agreement without antagonism or high emotion.
The mediator was very good all the way and very helpful. I was very pleased with her.
